Alex Bayer has a framework for entering any situation. When a patient arrives in the emergency department, everybody gets the same initial assessment. Airway. Breathing. Circulation. Nobody is different at that stage. The individualization comes later, once the...

Nobody tells you in high school that instructional design is a career. Andrew Fassett spent seven years as a combat engineer officer in the Marine Corps, then went to seminary, then started asking why the church was training people the same way it had always trained...

Kristen Bourgault has attended faculty senate meetings at Quinnipiac University for years. She is an online faculty. Her students are online students. None of them are on campus. And still, she says, the conversations at those meetings routinely fail to acknowledge...

Brenda Boyd was a student who was returning to studies, poor and determined, and her graduation was depending on her completing a single online course at an institution which she had never gone to. The course was badly designed, the instructor could not be reached,...

Six months is not a long time. But in the AI and education conversation, six months turned out to be long enough to change the “AI vibes” for educators at the AIxEd conference. Hamit Hamutcu has had the unusual vantage point of convening two conferences in that...

There is a question Anand Shekhar asks himself and anyone who will sit still long enough to hear it: would you do this job if someone stopped paying you? Not whether you are good at it. Not whether it is in demand. Not whether it shows up clean on a resume. Whether...

In the spring of 2026, Jackrabbit Learning Experience asked 197 learning professionals a deceptively simple question: which skills do you think will matter most for your work in the next three years? The people who answered came from higher education, corporate...

There is a story Adarsh Lathika returns to when he wants to explain what he means by foundational skills. It comes from the early days of COVID lockdowns. His wife, working in Perth, told him about a young developer on her team: one of the most talented coders she had...

There is a problem at the center of almost every AI transformation conversation that nobody has named quite right. Heather Xu has a name for it: the pace gap. The technology is moving fast. The people inside organizations are trying to move as fast as they can. The...

Simon Greenwold keeps a baseball on his desk. He will tell you that everyone on a team needs to play their position. The catcher needs to understand what the center fielder does. The first baseman needs to understand what the catcher does. And all of that requires...

Fadia Rostom will tell you there have been three moments in her life that broke her heart. The first was losing her grandmother. The second was the death of her father. The third was being told she could not teach anymore. She had moved to the United States from Syria...

Dr. Jeff Bergin has spent his career at the intersection of learning science and large-scale practice. As the Chief Learning Officer at General Assembly, he oversees 350 instructors distributed across nearly every continent, manages future skills boards that define...

Louis NeJame spent years inside the edtech world, first as an analyst at Titan Partners, a strategy consultancy focused exclusively on education markets, then at McGraw-Hill leading AI product development, before conducting more than 200 interviews with higher ed...

Donald Taylor is a researcher, industry commentator, and author of the annual L&D Global Sentiment Survey. He joined Jason Gorman on The Learning Experience Ops Show to discuss twelve years of data, the Transformation Triangle, and what it will actually take to...

There is a version of the future where AI handles the heavy lifting in instructional design. It drafts the storyboard. It generates the scenarios. It writes the scripts and builds the first version of the course. That version of the future is not as far away as it...

There's a sci-fi image most of us carry when we think about AI: a helpful machine always by your side. R2-D2. C-3PO. But there's a lesser-known version of that story. In Neal Stephenson's The Diamond Age, a young girl in a precarious world is given a book powered by...