Creating and developing a learning experience can be time-consuming and expensive. But with more emphasis on experiential learning than ever before, it’s never been more important to focus on designing learning experiences better to ensure they remain engaging and results-driven. 

The right learning experience design team can be transformative for any organization. These experience and instructional designers can ensure that your company improves its training programs, for example, and that the learning environment focus on the needs, feelings, and preferences of the learners. Good LXD can also help students or employees retain more information and remember the content for longer periods of time. 

There are several main phases in the LXD field that are often explored in learning experience design courses. Jackrabbit has created a proprietary process using these phases that is designed to ensure client success. Let’s take a look at the process.

What Are The Phases Of Learning Experience Design, Including Instructional Design Elements?

There are many ways to structure the phases of learning experience design. While some may think it’s the same as instructional design, At Jackrabbit LX, we know it’s more than that. We’ve taken our years of experience and expertise to come up with our own unique five-phase process that can be adapted to any project for any client.

The phases of our learning experience design process are Discover, Clarify, Prototype, Playbook, and Scale. Let’s look more closely at each step:

Discover the Desired Learning Outcome

In the Discovery phase of this process, the goal is to get to know the client and understand anything that is critical to the success of the project. This can include things like examining data about the current state of the program, learning about client KPIs, examining competitors, thinking about unique needs of the learners, figuring out how to work with subject matter experts and stakeholders, and more. The goal here is to get a big-picture understanding of the client’s needs and learning outcomes goals.

Clarify

Next comes the Clarify phase of the process. Here, we dive more deeply into the data collected in phase one and figure out how to apply to the project. This phase makes Jackrabbit LX stand out in the marketplace, because it is where we start to focus on being able to clearly quantify our work and results for reporting progress to stakeholders.

We focus on the following deliverables:

  1. A Project Brief and a Design Document to clearly explain any major decisions about the program.
  2. A “Core Evidence and Standards” document. This document breaks down any quality standards or success metrics discovered in phase one. We use it during course development as a checklist to make sure the project stays on course and meets all of our goals.
  3. A Project Roadmap that lays out workflow, roles, project timelines etc. 

In stage three of our process, we start to use the standards from the first two stages to pick a portion of one course that has all the elements needed to design and develop the rest of the roadmap. 

Prototype

We then design and develop this small portion, and it becomes the prototype for the rest of the project. We can then use feedback on this prototype to refine our process and design before doing anything at scale. This saves valuable time and prevents issues down the line in the project process. 

Playbook

After we have our prototype, we create a project playbook. This playbook contains an extensive list of resources that include anything needed to create courses at scale for the project. It can include things like templates for design, best practices, etc. When we create this playbook, we start by deciding who the learners are and what their unique needs are. Then we figure out how to cater to these learners in order to reach the end-goal the client has for the course. 

We then do an in-depth examination of all elements in the learning model we are using, (methods of instruction, collaboration, assessment, etc.)

This is followed by a detailed look at all elements of the learning model (instruction, assessment, collaboration, etc.)

The playbook is a living document that will evolve during the development process to accommodate larger scale design and production efforts. It helps our team meet the goal of ensuring consistent quality over an entire course.

Scale the Learning Experiences

The last phase of the process is where we can move quickly and with full confidence  in course creation process. At this point, we know all the details of what should go into the project as well as the exact end goal of the project. This allows for a swift and efficient design process. 

During this phase of the process, communication and project management are important to keep track of all of the moving parts in the project. Our courses are created in distinct stages and must meet benchmarks laid out in the Evidence and Standards Document before we move forward. 

Jackrabbit LX’s process leads to success with vastly different clients in vastly different industries because it is entirely adaptable. It also fosters trust with our clients because they are given clear insights and deliverables for each phase of a project.

How To Become A Learning Experience Designer

There are many different paths to becoming a learning experience designer. Some LX designers get a degree relevant to LXD, such as a degree in instructional design or user experience. Others might have degrees relevant to educational technology on their learning experience design resume.

Many LX designers will also need emotional intelligence to succeed. For example, LXD professionals are expected to act with a certain level of intuition and empathy to help create accessible learning experiences. Many of them also employ “backwards design,” or designing a learning experience with the final assessment in mind. 

Learning experience designers also require communication skills, since they will often have to communicate with stakeholders and subject matter experts of all kinds. LXD designers can benefit from project management skills, since they also have to manage budget and timeline constraints. It’s also possible to develop basic LXD skills through self-learning and eventually apply to LXD jobs once you’ve established a portfolio. 

How Jackrabbit LX Can Create The Perfect Learning Experience For Your Organization

With Jackrabbit LX by your side, you can enhance your learning experiences in a way that can transform your organization. Our team has years of experience and knowledge in designing experiences for organizations in different industries that align with their long-term goals. We’ve worked with industries across the board, from Ivy League Schools, to healthcare institutions, to cybersecurity companies, to social media platforms. 

Our experts can create a learning experience from scratch, scale an existing program, or test a new program and iterate based on the results. We understand that it’s important to know more about your organization’s KPIs and metrics before thinking about creating a learning experience. 

We employ a five step process that is personalized to each client. This process has helped us create successful learning experiences for organizations like Boston University, where we designed and rolled out a fully remote online orientation program in 2020. We create a custom roadmap to define your organization’s goals. Then we design a personalized and tested program before scaling.

Contact us today to learn more about how Jackrabbit LX can help you create the right learning design experience to meet your organization’s goals. 

The right learning experience design team can be transformative for any organization. These designers can ensure that your company improves its training programs, for example, and that these programs focus on the needs, feelings, and preferences of the learners. Good LXD can also help students or employees retain more information and remember the content for longer periods of time. 

There are several main phases in the LXD field that are often explored in learning experience design courses. Jackrabbit has created a proprietary process using these phases that is designed to ensure client success. Let’s take a look at the process.

What Are The Phases Of Learning Experience Design?

There are many ways to structure the phases of learning experience design. At Jackrabbit LX, we’ve taken our years of experience and expertise to come up with our own unique five-phase process that can be adapted to any project for any client.

The phases of our learning experience design process are Discover, Clarify, Prototype, Playbook, and Scale. Let’s look more closely at each step:

Discover

In the Discovery phase of this process, the goal is to get to know the client and understand anything that is critical to the success of the project. This can include things like examining data about the current state of the program, learning about client KPIs, examining competitors, thinking about unique needs of the learners, figuring out how to work with subject matter experts and stakeholders, and more. The goal here is to get a big-picture understanding of the client’s needs and goals.

Clarify

Next comes the Clarify phase of the process. Here, we dive more deeply into the data collected in phase one and figure out how to apply to the project. This phase makes Jackrabbit LX stand out in the marketplace, because it is where we start to focus on being able to clearly quantify our work and results for reporting progress to stakeholders.

We focus on the following deliverables:

  1. A Project Brief and a Design Document to clearly explain any major decisions about the program.
  2. A “Core Evidence and Standards” document. This document breaks down any quality standards or success metrics discovered in phase one. We use it during course development as a checklist to make sure the project stays on course and meets all of our goals.
  3. A Project Roadmap that lays out workflow, roles, project timelines etc. 

In stage three of our process, we start to use the standards from the first two stages to pick a portion of one course that has all the elements needed to design and develop the rest of the roadmap. 

Prototype

We then design and develop this small portion, and it becomes the prototype for the rest of the project. We can then use feedback on this prototype to refine our process and design before doing anything at scale. This saves valuable time and prevents issues down the line in the project process. 

Playbook

After we have our prototype, we create a project playbook. This playbook contains an extensive list of resources that include anything needed to create courses at scale for the project. It can include things like templates for design, best practices, etc. When we create this playbook, we start by deciding who the learners are and what their unique needs are. Then we figure out how to cater to these learners in order to reach the end-goal the client has for the course. 

We then do an in-depth examination of all elements in the learning model we are using, (methods of instruction, collaboration, assessment, etc.)

This is followed by a detailed look at all elements of the learning model (instruction, assessment, collaboration, etc.)

The playbook is a living document that will evolve during the development process to accommodate larger scale design and production efforts. It helps our team meet the goal of ensuring consistent quality over an entire course.

Scale

The last phase of the process is where we can move quickly and with full confidence  in course creation process. At this point, we know all the details of what should go into the project as well as the exact end goal of the project. This allows for a swift and efficient design process. 

During this phase of the process, communication and project management are important to keep track of all of the moving parts in the project. Our courses are created in distinct stages and must meet benchmarks laid out in the Evidence and Standards Document before we move forward. 

Jackrabbit LX’s process leads to success with vastly different clients in vastly different industries because it is entirely adaptable. It also fosters trust with our clients because they are given clear insights and deliverables for each phase of a project.

How To Become A Learning Experience Designer

There are many different paths to becoming a learning experience designer. Some LX designers get a degree relevant to LXD, such as a degree in instructional design or user experience. Others might have degrees relevant to educational technology on their learning experience design resume.

Many LX designers will also need emotional intelligence to succeed. For example, LXD professionals are expected to act with a certain level of intuition and empathy to help create accessible learning experiences. Many of them also employ “backwards design,” or designing a learning experience with the final assessment in mind. 

Learning experience designers also require communication skills, since they will often have to communicate with stakeholders and subject matter experts of all kinds. LXD designers can benefit from project management skills, since they also have to manage budget and timeline constraints. It’s also possible to develop basic LXD skills through self-learning and eventually apply to LXD jobs once you’ve established a portfolio. 

How Jackrabbit LX Can Create The Perfect Learning Experience For Your Organization

With Jackrabbit LX by your side, you can enhance your learning experiences in a way that can transform your organization. Our team has years of experience and knowledge in designing experiences for organizations in different industries that align with their long-term goals. We’ve worked with industries across the board, from Ivy League Schools, to healthcare institutions, to cybersecurity companies, to social media platforms. 

Our experts can create a learning experience from scratch, scale an existing program, or test a new program and iterate based on the results. We understand that it’s important to know more about your organization’s KPIs and metrics before thinking about creating a learning experience. 

We employ a five step process that is personalized to each client. This process has helped us create successful learning experiences for organizations like Boston University, where we designed and rolled out a fully remote online orientation program in 2020. We create a custom roadmap to define your organization’s goals. Then we design a personalized and tested program before scaling.

Contact us today to learn more about how Jackrabbit LX can help you create the right learning design experience to meet your organization’s goals. 

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